Some of the exercises seem a bit “silly”; and the author seems to prefer “fives and sixes” for just about every exercise. The move to presentation and group dynamics is in keeping with the wide-spectrum the book covers. I found no inconsistencies in the textbook. Some aspects of the text are dated by their cultural and technological references--this is a perennial issue for texts that describe how to use specific software, document types and methods, etc. The interface for the book has no issues that I noticed. When teaching with this text, I had an easy time breaking up information and chunking it into sections that made it easy for my students to digest. When that conflicts with organizational strategy, what then? The authors have successfully worked to provide a global perspective on business communication. The book is consistent in its style, framework, and the rhythms of its language. Since one individual authored the entire text, it has a consistent voice and tone. They would also need to be discussed in the context of ethical communication as well. Reviewed by Shawn Gilmore, Senior Lecturer, University of Illinois at Urbana-Champaign on 5/14/19, The text descriptively covers nearly all the requisite topics and subtopics under the banner "business communication," as well as a number of related rhetorical and conceptual approaches that are fairly typical in the field. (Unfortunately topics presented at the end of the text/semester often get short shrift from students, or are cut because they don't fit easily in a 15-week semester. This text covers all the areas I would want to cover in my 300-level business writing class, including non-verbal communications and international communications, two topics I find are often underrepresented in many texts. Journalism, Media Studies & Communications, University of Minnesota Libraries Publishing, Chapter 1: Effective Business Communication, Chapter 7: Revising and Presenting Your Writing, Chapter 8: Feedback in the Writing Process, Chapter 10: Developing Business Presentations, Chapter 15: Business Presentations in Action, Chapter 16: Intrapersonal and Interpersonal Business Communication, Chapter 17: Negative News and Crisis Communication, Chapter 18: Intercultural and International Business Communication, Chapter 19: Group Communication, Teamwork, and Leadership, Clear expectations, relevant background, and important theories, Key Takeaways or quick internal summaries, Postchapter assessments linked to objectives and skills acquisition. Download this book. Show us some actual business letters, reports, etc. Each chapter is well organized with distinct subsections which would give the instructor flexibility in how they wanted to assign the text. Meaningful images can enhance understanding. Accurate use of terminology and framework. There is a dependable structural modularity. The coverage given to the writing process and its practices is also particularly good -- something not often included in business communication-related texts. Students know exactly what to expect in each chapter. Checkout the full details about the Business Communication Pdf Free Download. Overall the organization is fine. I found no errors or hints of bias. Suggested Books It is a great pleasure that you can buy books from online store. My recommendations for application follow: Chapters 4, 5, 6, 7, 8, and 9 could easily be one full semester, as they focus on writing. I would further reinforce the exercise by letting students that speak the same language but are from different countries share words that differ within their culture. Buy the Business Communication ebook. The book is self-explanatory and adopts the “Teach Yourself” style. It looks very good to me. Coverage seems to be missing of social media as business communication (mentioned as a communication channel but not otherwise addressed specifically) and of how to cite/attribute sources in writing and speaking (styles and methods) Previous reviewer, Dr. Emery, said it perfectly, '....I'd like to see a deeper grounding in persausion, organizational communication, and business discourse.". Comparable to most business communication texts available commercially. Share to Twitter Share to Facebook Share to Pinterest. This appeared to be fine too. Business Communications (BC) Email This BlogThis! Overall, it seems to be a useful secondary text, or one used to provide additional coverage of specific topics, rather than as a primary text. The sections on business communication and approaches are clearest and most consistent. The book is accessible for an undergraduate audience and uses engaging and relatable examples throughout the text. I still say good material presented throughout, however. Communication is such an essential leadership skill and myself and a fellow Associate Professor teaching this course found that student's skills in that area were deficient. However, it is duplicated in many chapters. read more. The structure can be thought of as comprising 3 parts: Background, Writing, Context. As of today we have 75,877,793 eBooks for you to download for free. Those on rhetorical approaches and issues vary from rhetorical theory to interpersonal analysis and considerations, which makes them feel a bit more scattered. This eBook explains the basic principles of communication so that you can create an open and honest communications environment in any situation. The information was clearly unbiased. Perhaps an instructor might see these as good guideposts, yet this reviewer believes that supplemental materials will be needed for a more in-depth and detailed coverage of these areas. Many of my students struggle financially, and the option to enable them to learn more without adding any financial burden is invaluable. … Business English Texts and Articles. The text is culturally relevant and would be very useful in business communication courses. My review should be seen through that lens. The sequence of the topics is somewhat different from some of the conventional texts but, over all, the content covers all aspects expected in this subject area. Most of IBB candidates are looking for Banking Diploma eBook in google. Business norms may change, but the main focus is on underlying writing and rhetorical competency, and any updates will be relatively easy and straightforward to implement. I always had to start at the top of the table for f contents and scroll all the way to the most recent chapter. They are consistent among each chapter and offer relevant activities to reinforce learning. The digital age requires this for those in business communications. It covers too many areas, would need to be "chunked" into smaller clusters. I believe you would be able to do all of it at a very cursory level and none of it well in order to produce informed and prepared students. This textbook address written, oral, nonverbal and interpersonal communication at large. Reviewed by Jason Harper, Senior Lecturer and International Coordinator, Fort Hays State University on 11/12/18, The contents do offer instructors a comprehensive list of key writing areas that should be covered in a college writing class. Accurate and timely as of the date of publishing (2010). Banking Diploma Examination, November, 2011. Relevant in today's dynamic business environment. For example, it includes As mentioned previously, I would prefer to have chapters 16-19 at the beginning of the text along with chapters 1-3, as these topics equally relate to both writing and speaking, and are very timely - specifically intercultural communication and crisis communication. Workbook A -3- Creating a Communications Plan OVERVIEW OF COMMUNICATIONS PLANNING This workbook presents information about how to develop a communications plan for times when your OST Research Task Force needs to inform or educate key audiences … This progression seems very effective for readers. No problems found. The text is organized well and can be navigated seamlessly with how each section is labeled. The book can easily adapt to incorporation of more social communications mediums. I asked three students of Asian, Hispanic, and African-American descent to read Chapter 18, Intercultural Communication--none were offended. It’s not taxing and presents information in a way that will engage the reader. Overall, the book provides a strong and pragmatic approach to communication in business and workplace contexts. Reviewed by Rathin Basu, Professor, Ferrum College on 2/8/17, The text is quite comprehensive in its coverage of the key (and standard) topics and compares favorably with the very well known and widely used conventional text that I have been using in my Business Communications class, as well as others that I... I would prefer a more advanced textbook but this text works well for a lower level or introductory course. I was not able to find inaccurate information, based upon my background and ares of expertise. I will give this book a try for a Professional Writing class. The final sequence focuses on contexts where business communication occurs, from interpersonal to intercultural, from groups to leadership. Reviewed by Gail Emily Fey, Ph.D., Lecturer, Eller College of Management, University of Arizona on 6/10/15, At nearly 800 pages, the text is immensely comprehensive. edited chapters must be in place when teaching the units and individual lessons. As much as I appreciated the Language section, its title of “Delivering your message” seems misleading. social media) and their models, challenges and impacts might have been included. The book’s use of multiple sub-chapters helps to make the textbook much more detailed. The textbook covers all major aspects of business communication – writing, speaking, and team communication, in addition to other important elements like interpersonal communication and nonverbal communication. Choose from used and new textbooks or get instant access with eTextbooks and digital materials. It would be nice to have the option to download sections as needed. I had issues using the search option within Kindle with this text. ISBN: 9781422131725 Digital Book format: PDF (Adobe DRM) 1 user rated this ebook - write a review of Business Communication. I do think the information in this text is relevant. I was disappointed with the slang used in Chapter 2's introductory exercises. Students and instructors alike might find it hard to parse some of the more visually-similar passages, though there are some tables and images periodically that help. topics like writing styles, active reading, writing a summary, and assessing writing situations to more practical areas like conventions, revision, and checklists. Chapters 1-15 could easily be grouped into three modules: Introduction to Communication, Writing in Business Settings, and Speaking in Business Settings. Otherwise clear and accurate. Great job on the organization of the text. LinkedIn, Twitter, Instagram and to some extent Pinterest have proven their marketing prowess and are structured enough to teach the basic business applications. I would think Chapter 17: Negative News and Crisis Communication would be better placed after Chapter 14: Presentations to Persuade. It's arrangement and scope of coverage are comparable to the largest for profit books used in the field. Reviewed by Amanda Carpenter, Associate Professor, John Tyler Community College on 3/30/20, This text was exceptionally well written and very comprehensive. Readers should still be able to follow printed material even if it has been rearranged. The text is quite comprehensive in its coverage of the key (and standard) topics and compares favorably with the very well known and widely used conventional text that I have been using in my Business Communications class, as well as others that I have used or reviewed in instructing the subject over the past 20 years. Successful Candidates 2 Roll Nos. For example, it includes Easy to read, easy to digest, easy to follow. It does not assume a student has taken a communication course before, so I think it would work for a general education course. read more. Hope this ebook will help you. Some references, activities, and examples could be updated to provide a more inclusive tone. This text was exceptionally well written and very comprehensive. Detailed coverage of ethics/ethical communication is limited and somewhat difficult to locate (especially since there is no index or glossary) - the chapter devoted to it is very short and lacks sufficient grounding in the professional literature. The charts and pictures that are included are without distortions. read more. The best way to master a new language is to practice it regularly, and the following Business English sections will help anyone interested in becoming fluent do so, all while mastering terms and phrases commonly used in business today. It has everything my students need from a text at a price they can afford. Chapters are well structured. This textbook address written, oral, nonverbal and interpersonal communication at large. It handles informative text with clarity and analyzes communication problems by applying concepts, without leaning too much on a specific bias. At nearly 800 pages, the text is immensely comprehensive. Reviewed by Brandi Quesenberry, Advanced Instructor, Virginia Tech on 6/20/17, Solid overview of foundations of business communication. The book is clearly organized by chapter content and then by objectives within each chapter's topic(s). I believed the last chapter of the book, Chapter 19, could have appeared somewhat earlier in the book. Learning resources such as exercises and activities are included - many of... I would have like more information regarding how to facilitate a meeting, ethical communication, and organizational culture. This may depend on the other course materials already in play, and the text would serve very well in most business writing courses, given the right conditions. I didn't find any inconsistencies in the text. I would have liked to see more updated business communications methods in use today, especially social mediums. No grammatical errors - good modeling of grammar usage. The presentations n section seemed out of place to me. 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